Refund policy

Returns & Exchanges for Goods and Prints

We want you to love your order. If something isn’t quite right, we’re happy to help.

• Returns and exchanges are accepted within 30 days of delivery.

• Items must be unused, in original condition, and carefully packaged for return.

• Once your return is received and inspected, you may choose an exchange or a refund to your original form of payment.

Please note:

• Original shipping costs are non-refundable.

• Customers are responsible for return shipping unless the item arrived damaged or incorrect.

• Items received in worn, damaged, or altered condition may not be eligible for a refund or exchange.

To start a return or exchange, please contact us at sunhee.creative@gmail.com with your order number and a brief note about the item.

 

Returns & Exchanges for Original Artwork

We cannot offer exchanges or returns for original artwork or prints. Due to the custom nature of the work, all purchases are final sale. If for some reason you are unsatisfied with your purchase, please contact sunhee.creative@gmail.com and we’ll be sure to help you out.

Thank you for supporting our small studio — it truly means the world to us! 🩷